Frequently Asked Questions (FAQ)

Below are some of our most frequently asked questions. If your question is not addressed here, please email us and we will get back to you.


How do I keep track of the webinars I have participated in?

We have an app for that! You can access the  Professional Development Tracker App  (PD Tracker) through our website. You will be able to record all your professional development in various forms such as webinars, training, courses, books, self-study, etc. You enter your PD under the domain of practice it applies to.  You are able to include a reflection of your learning and an image, such as a certificate all in the same app. You are able to email the pdf form to your association or certification board as your proof of professional development.


Do I get a certificate if I attend a webinar?

Yes, you will be emailed a “Certificate of Participation”, after the webinar. Some may require you to answer content questions based upon the learning outcomes before a certificate is granted.

How do I become a webinar presenter?

We are always looking for webinar presenters who have front line experience working with children, youth and families. On our “webinar” page, you will see a form that you can use to submit a webinar proposal. We will review and get back to you to discuss.


What if I can’t attend the live webinar?

Everyone has different schedules and we want to be able to offer you the opportunity for professional development when you have free time. If you see a webinar that interests you, register anyway! If you aren’t part of the “live broadcast”, we will send you the link to the recorded webinar within 24 hours. If you have any questions after the webinar, just send an email to the facilitator, who will be happy to respond.

How can I get lower rates for your webinars?

If you would like to have a 20% discount on all our webinars, encourage your association or agency to become a CYC Assets Partner. Once enrolled for a small yearly fee, any staff within the organization will receive a code for the discount on the registration page.  They can contact us at info@cycassets.ca for more information or look on our Partner tab.

How do I sell my resources on your website?

If you have developed resources that other practitioners would like to purchase, you can set up a “store” on our website. Please see the form on our Resources page for more information. There is a small yearly subscription fee for each item listed.

Can I post an article I have written on this site?

Certainly, you can! Just fill out the form in the article section, abiding by our writing guidelines and once approved, we will post it.

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